Answers to Common Questions
Before reaching out, browse through our FAQs for quick solutions to your concerns.
BizWhats is a complete cross-platform WhatsApp automation and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp.
BizWhats is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication on WhatsApp.
Not at all. BizWhats features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.
BizWhats is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.
Yes, BizWhats uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies.
BizWhats offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.
Yes. BizWhat’s Business and Agency plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via live chat, email, and knowledge base. Agency clients receive priority support and a dedicated account manager.
Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. BizWhats is also fully GDPR-compliant.
BizWhats offers three plans: Starter (For small businesses / single user operation who want a consistent WhatsApp-based customer engagement tool beyond the trial.), Business (For mid-sized businesses who have significant customer engagement needs via WhatsApp and want advanced automation, team collaboration and scalability.), and Agency (For agencies, consultancies or service providers who manage multiple client brands, need white-label capabilities, and want enterprise-grade automation and support.).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your BizWhats account under the “Billing” section.
Get Started with BizWhats Today
Whether you're a startup or a growing business, BizWhats gives you everything you need to scale your communication
